Privacy Policy

1. An overview of data protection

General information

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

Data recording on this website

Who is the responsible party for the recording of data on this website (i.e. the “controller”)?

The data on this website is processed by the operator of the website, whose contact information is available under section “Information about the responsible party (referred to as the “controller” in the GDPR)” in this Privacy Policy.

How do we record your data?

We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form. Other data shall be recorded by our IT systems automatically or after you consent to its recording during your website visit. This data comprises primarily technical information (e.g. web browser, operating system, or time the site was accessed). This information is recorded automatically when you access this website.

What are the purposes we use your data for?

A portion of the information is generated to guarantee the error free provision of the website.

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients, and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified or eradicated. If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right to demand that the processing of your data be restricted under certain circumstances. Furthermore, you have the right to log a complaint with the competent supervising agency. Please do not hesitate to contact us at any time if you have questions about this or any other data protection related issues.

2. General information and mandatory information

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration. Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected. We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third-party access.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller on this website is:


red otc development GmbH

Koblenzer Str. 48–56

56626 Andernach

Germany

Phone: +49 2632 924-00

E-mail: [email protected]

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).

For questions about data protection, please contact: [email protected]

Your rights as a data subject

We would first like to notify you of your rights as a data subject. These rights are set out in Articles 15 - 22 GDPR, and include:

•          The right of access (Art. 15 GDPR),

•          The right to rectification (Art. 16 GDPR),

•          The right to data portability (Art. 20 GDPR),

•          The right to object to data processing (Art. 21 GDPR),

•          The right to erasure / right to be forgotten (Art. 17 GDPR),

•          The right to restriction of data processing (Art. 18 GDPR).

To exercise these rights, please contact: [email protected]. The same applies if you have any questions regarding data processing in our company or when you withdraw your consent. You may also lodge a complaint with a data protection supervisory authority.

Right to object

Please note the following with respect to your right to object:

 

If we process your personal data for the purpose of direct marketing, you have the right to object to this data processing at any time without providing the reasons for such objection. This also applies to profiling insofar as it is associated with direct marketing.

If you object to the processing for direct marketing, we will no longer process your personal data for such purposes. The objection is free of charge and can be made informally, where appropriate to: [email protected].


Should we process your data to protect legitimate interests, you may object to such processing at any time for reasons that arise from your specific situation; this also applies to profiling based on these provisions.


We will then cease to process your personal information unless we can demonstrate compelling legitimate grounds for processing such information that outweigh your interests, rights and freedoms, or the processing is intended to assert, exercise or defend legal claims.

Data retention

We store your data for as long as such is required for the relevant processing purposes. Please note that numerous retention statutory periods require that data must be stored for a specific period of time. This relates in particular to retention obligations for commercial or fiscal purposes (e.g. commercial code, tax code, etc.). The data will be routinely deleted after use unless a further period of retention is required.

We may also retain data if you have given us your permission to do so, or in the event of any legal disputes and we use the evidence within the statutory limitation period, which may be up to 30 years; the standard limitation period is 3 years.

Withdrawal of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Data transfers / Disclosure to third parties

We will only transfer your data to third parties within the scope of given statutory provisions or based on consent. In all other cases, information will not be transferred to third parties unless we are obliged to do so owing to mandatory legal regulations (disclosure to external bodies, including the supervisory authorities or law enforcement authorities).

Data recipients / categories of recipients

In our organisation, we ensure that only individuals who are required to process the relevant data to fulfil their contractual and legal obligations are authorised to handle personal data. As far as required to process your reqest or to fulfill contractual obligations we are subject to, as well as for administrative purposes, we may share your data within The Nature Network, especially with Finzelberg GmbH.

In many cases, service providers assist our specialist departments to fulfil their tasks. The necessary data protection contract have been concluded with all service providers.

Transfers of personal data to third countries

A transfer of data to third countries (outside the European Union or the European Economic Area) shall only take place if required by law, if necessary for the conclusion or performance of a contract concluded or if you have provided your consent for such a transfer.

We do currently not transfer your personal data to service providers or group companies outside the European Economic Area.

Obligation to provide data

A range of personal data is required to establish, implement and terminate the obligation and the fulfilment of the relevant contractual and legal obligations. The same applies to the use of our website and the various functions we provide.

We have summarised the relevant details in the above point. In some cases, legal regulations require data to be collected or made available. Please note that it will not be possible to process your request or execute the underlying contractual obligation without this information.

Data categories, sources and origin of data

The data we process is defined by the relevant context: it depends on whether, for example, you enter a request on our contact form or if you want to send us an application or submit a complaint.

Please note that we may also provide information at specific points for specific processing situations separately where appropriate, e.g. when sending application documents or when making a contact request.

We collect and process the following data when you visit our website: Server log files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:

  • The type and version of browser used
  • The used operating system
  • Referrer URL
  • The hostname of the accessing computer
  • The time of the server inquiry
  • The IP address
  • This data is not merged with other data sources.

This data is recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.

If you address a contact request, we may process the following data:

  • Name,
  • Requestinformation
  • Any further data you may provide unsolicited in the respective context.

If you apply with our company, we may process the following data:

  • Last name, first name (eventually: title),
  • Contact information (address, email, telephone),
  • Any further data you may provide unsolicited in the respective context.

We may process the following data foradvertising purposes:

  • e-mail address

Website encryption

For purposes of data protection and security, we are using encryption methods which may vary from time to tome but are always kept up-to-date, such as e.g. HTTPS.

3. Use of Cookies on this website

Cookies (Art. 6 Para. 1 S. 1 lit. a, f EU-GDPR, Section 25 Para. 1, 2 TTDSG – The German Federal Law on Data Protection and the Protection of Privacy in Telecommunications and Telemedia)

Our websites  use “cookies.” Cookies are small text files that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or they are permanently archived on your device (permanent cookies). Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them, or they are automatically eradicated by your web browser.

Cookies have a variety of functions. All cookies used on our website are technically essential for the safe, secure and technically functional operation of our website. since certain website functions would not work in the absence of the cookies.The legal basis is our legitimate interest in a secure, safe and technically functional operation of our website, Art, 6 Para. 1 S.1 lit. f GDPR.

You have the option to set up your browser in such a manner that you will be notified any time cookies are placed and to permit the acceptance of cookies only in specific cases. You may also exclude the acceptance of cookies in certain cases or in general or activate the delete function for the automatic eradication of cookies when the browser closes. If cookies are deactivated, the functions of this website may be limited.

4. Customer Services

Request by e-mail, telephone, or fax

If you contact us by e-mail, telephone or fax, your request, including the personal data will be processed for the  request only.

These data is processed on the basis of Art. 6 Para. 1 lit. b GDPR if your inquiry is related to a contract. In all other cases, the data is processed on the basis of our legitimate interest in the effective handling of inquiries (Art. 6 Para. 1 lit. f GDPR) or on the basis of your consent (Art. 6 Para. 1 lit. a GDPR).

Automated decisions in individual cases

We do not use completely automated processing to make decisions.